Returns
& Refunds

All sales are final.

Because every AZAR piece is one of one, we do not accept returns, refunds, or exchanges. Once a piece finds its owner, it enters the archive.

AZAR ships to the United States, United Kingdom, Australia, Europe, Asia, and New Zealand.

Slight variations are a natural characteristic of handcrafted garments and are not considered defects.

Condition-Related Returns

Because AZAR garments are handcrafted and delicately embellished, minor variations and imperfections may be present. These may include slight asymmetry, irregular stitching or hems, loose threads, light marks, or small areas of missing, loose, scratched, or turned embellishments. When these characteristics are disclosed in the product description or visible in the product photographs before purchase, they are considered part of the item’s stated condition and are not eligible for a return solely on that basis.

If an item arrives with significant damage that was not disclosed, or a customer receives an item different from the one ordered, the customer must contact AZAR at the customer-service email listed on the website within 48 hours of delivery. The customer should include their order number, a description of the issue, and clear photographs of the item and packaging.

Customers must not wear, wash, alter, repair, or remove any tags from an item while a request is being reviewed. Approval is not automatic and will be determined after the reported issue is compared with the original listing, photographs, and inspection records. This policy does not limit any rights that cannot legally be excluded under applicable law.

If your order arrives damaged in transit, please contact us within 48 hours of delivery at hello@azarthelabel.com with photos, and we will review it.